Privacy Policy
Last updated: 4 June 2026
This Privacy Policy explains how Silverback Growth Limited, trading as Fractional Compass, collects and uses personal information through this website.
If you become a client of Fractional Compass, our separate terms of service will apply to the services we provide.
1. Who we are
This website is operated by Silverback Growth Limited, trading as Fractional Compass.
Registered address:
86 to 90 Paul Street
London
England
EC2A 4NE
Email: info@fractionalcompass.com
Silverback Growth Limited is the data controller for the personal information collected through this website.
2. What information we collect
We may collect personal information when you:
- Visit our website
- Submit a contact form
- Book a call
- Email us
- Interact with our marketing
This may include your name, email address, phone number, company name, job title, LinkedIn profile, and any information you choose to send us.
We may also collect basic technical information, such as your IP address, browser type, device type, pages visited, and how you found our website.
3. How we use your information
We use your information to:
- Respond to enquiries
- Book and manage calls
- Send information you have requested
- Understand how people use our website
- Improve our website and marketing
- Keep basic business records
- Comply with legal obligations
Where appropriate, we may also contact you about Fractional Compass services that may be relevant to you. You can ask us to stop contacting you at any time.
4. Our lawful basis for using your information
We use your personal information under one or more of the following lawful bases:
- Contract, where we need to take steps before entering into an agreement with you
- Legitimate interests, where we have a business reason to use your information and your rights do not override that reason
- Consent, where you have given us permission, such as for certain cookies or marketing preferences
- Legal obligation, where we need to keep records or comply with the law
5. Cookies and analytics
Our website may use cookies and similar technologies.
Some cookies are needed for the website to work properly. Others help us understand how visitors use the website or how our marketing is performing.
You can manage cookies through your browser settings. Where required, we will ask for your consent before using non essential cookies.
6. Who we share your information with
We may share your information with trusted service providers who help us operate the website and manage enquiries.
This may include website hosting providers, email providers, CRM systems, analytics tools, calendar booking tools, payment providers, accountants, legal advisers, and other business support providers.
We do not sell your personal information.
7. How long we keep your information
We keep personal information only for as long as needed.
Enquiry and contact form data may be kept for up to 24 months after our last interaction with you.
Client and financial records may be kept for longer where required for legal, tax or accounting reasons.
Marketing data is kept until you unsubscribe or ask us to stop contacting you.
8. International transfers
Some of the tools we use may process data outside the UK.
Where this happens, we take reasonable steps to make sure your information is protected through appropriate safeguards.
9. Your rights
You may have the right to:
- Ask for a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information
- Ask us to restrict how we use your information
- Object to certain uses of your information
- Withdraw consent where we rely on consent
- Object to marketing at any time
To exercise your rights, contact: info@fractionalcompass.com
10. Security
We take reasonable steps to protect your personal information.
However, no website or online system can be guaranteed to be completely secure.
11. Links to other websites
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those websites.
12. Complaints
If you have concerns about how we use your personal information, please contact us first.
You also have the right to complain to the Information Commissioner’s Office.
Website: ico.org.uk
13. Contact us
For questions about this Privacy Policy, contact:
Silverback Growth Limited trading as Fractional Compass
86 to 90 Paul Street
London
England
EC2A 4NE